To ensure you the best service; here are a few items to remember when scheduling your complimentary pickup and delivery service and loaner vehicle
*Appointment scheduling. We are committed to serving you and will get your vehicle in for service at the soonest available time. Due to the popularity of the loaner car program, we may need to schedule your appointment 2-3 days out to ensure a driver and loaner availability.
*Don't forget to fuel up! Please make sure that your vehicle has enough fuel to travel to the dealership and back. The dealership will pay the fuel cost of the loaner vehicle for travel to and from the dealership. However, we ask that you replace any fuel used in the loaner in-between that time. If necessary, we would be happy to fuel your vehicle for you while it's here and add the charge to your invoice.
*Be Prepared. We will need a photocopy of your driver's license and insurance card. Please have these items ready for the drivers when they arrive. All clients must be at least 21 years of age and have insurance that will cover you in a replacement vehicle. Signatures agreeing to the loaner terms and conditions must be obtained prior to receiving your loaner vehicle.
A daily rental rate may apply if any loaner vehicle is not returned with-in 24 hours of your vehicle being completed.
Smoking and pets are not allowed in the loaner vehicles. A detailing charge may apply upon return.